NOTABLE ACCOMPLISHMENTS

Managed the store's customer loyalty app, creating rewards programs and loyalty actions to increase customer engagement and retention, which boosted the store's average ticket by 34%.

• Developed the Moreira Supermercado website using the WordPress platform, implementing features and functionalities according to the client's needs.
• Successfully integrated the store's Point of Sale (POS) system with iFood and SiteMercado, allowing the store to have additional digital sales platforms, which were previously limited to traditional phone calls and WhatsApp. This integration resulted in a significant 18% increase in store sales.
• Led teams of workers, coordinating and verifying that their purchases on iFood and SiteMercado matched customer orders, ensuring timely delivery of online sales.
• Increased visibility and boost sales of products and services using digital marketing strategies.